Resources

Spring 2024 Product Release Webinar

Watch this on-demand webinar to learn about the new features and tools in our Spring 2024 Product Release that help you get the most out of your budget, continuously improve your provider network, validate asset data across all your locations, and more.

The Detail Is in the Data: Objective Stats Take the Guesswork Out of Building Your Provider Network

Introducing: The Elevating Brick & Mortar Podcast

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Complexity to Clarity With an Expert Team: Customer Success

Our series continues with a spotlight on our customer success team and the behind-the scenes work they do to ensure clients get the most out of ServiceChannel’s solutions and services — and why communication and teamwork are essential to their success.

LEED Certification

Discover the globally recognized LEED certification and how organizations can benefit from advancing sustainability efforts with green building practices.

7 Essential Maintenance Metrics Every Facility Manager Should Track

Discover the 7 essential maintenance metrics every facility manager should track to improve reliability, reduce downtime, and optimize costs.

Overall Operations Effectiveness (OOE)

Learn about Overall Operations Effectiveness (OOE), a comprehensive metric for assessing asset productivity and optimizing operational processes.

Reliability

Learn how Reliability in facilities management ensures efficient, safe operations and how it’s calculated for optimal maintenance planning and risk management.

Capacity Utilization

Discover how capacity utilization measures resource efficiency, impacting operational performance and cost management in facilities.

Availability

Learn the importance of Availability in facilities management, how to calculate it, and strategies to maintain high equipment uptime for optimal operations.

Failure Rate

Explore how failure rate measures asset reliability in facility management, guiding maintenance, and enhancing operational planning.

Mean Time to Repair (MTTR)

Learn how Mean Time to Repair (MTTR) quantifies the efficiency of repair processes, vital for reducing downtime and enhancing facility operations.

Mean Time Between Failures

Discover how mean time between failures (MTBF) measures equipment reliability in facilities management, aiding maintenance planning and reducing downtime.

First Pass Yield

Explore how First Pass Yield (FPY) measures production efficiency and quality, showing the percentage of products made right the first time without rework.