Bonus Episode: Overcoming Labor Shortages and Supply Challenges

Winning Over the New Discerning Consumer

With Myriah Kingen, Director of Facilities Management at Tractor Supply Co.

Myriah explains the critical role of collaboration, innovation, and adaptation in overcoming industry challenges. She emphasizes the value of integration and partnership, as well as understanding the well-educated consumer of the future.

Living Up to Your Customer’s Values

With Marco Zanardi, President of Retail Institute Italy

In this episode, Marco Zanardi, President of Retail Institute Italy, explains how to keep your audience’s attention, how to match your company’s values to those of your customers, and what trends are emerging in the retail space.

Tommy Bahama: 41% faster resolution time and 29% reduced spend with ServiceChannel Managed

Learn how Tommy Bahama improved resolution time by 41% and reduced spend by 29% across core trades with ServiceChannel Managed.