Provider Hotline 855-899-5867
For questions about using, accessing, or learning about the ServiceChannel platform, call M-F 8AM-11PM ET
Email the Help Desk M-F, 24/5, Saturdays 9AM-5PM ET
ContractorSupport@ServiceChannel.com
Call 800-803-5822 (US and Canada, 24/7)
For questions about managing work orders while onsite.
IVR Hotline 516/500-7776 (24/7)
Use only for check-in/out of work orders when Provider mobile app is not connected.
If you have technical difficulties, submit a service ticket (sign in required)
Provider Support
Provider Knowledge base
ServiceChannel University
Integration Services
About integration services
Contact an integration specialist
Developer portal
Integration resource hub (Login required)
Exclusively for providers serving ServiceChannel Managed customers
ServiceChannel Managed Support
Routine updates, quote approvals, and questions about your ServiceChanel Managed work orders.
Call: 516/726-1225
Email: SCMsupport@ServiceChannel.zendesk.com
Preventative Maintenance
Questions about Preventative Maintenance and opportunities.
StrategicSourcing@ServiceChannel.com
Feedback
Your collaboration is important.
Email: SCMProviderDevelopment@ServiceChannel.com